Clinic Shift Lead
WellNow Urgent Care Lewiston, NY
Security verification
WellNow Urgent Care Lewiston, NY
6 hours ago
See who WellNow Urgent Care has hired for this role
WellNow Urgent Care Lewiston, NY
6 hours ago
See who WellNow Urgent Care has hired for this role
Security verification
Save job
Welcome back
Sign in to save Clinic Shift Lead at WellNow Urgent Care.
- Report this job
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 170+ locations and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
Salary
- Starting at $21 per Hour
ResponsibilitiesQuality Care and Patient Safety:
- Assists and identifies opportunities for improvement and executes improvement plans approved by the Multi-site Managers.
- Supervises the orientation, training and cross training of clinic staff to ensure that all competencies, policies, established practices and standards are followed and adhered to in partnership with the Multi-Site Manager and Provider
- Communicates job expectations and conducts individual and group coaching and training interventions for new and tenured clinic employees
- Collaborates with the Provider to facilitate daily briefing and monthly meetings.
- Assists with partnering with leadership in partnership with Multi-site Manager to manage site staffing levels to ensure the office is adequately staffed to serve patients.
- Monitors patient flow to ensure clinic is operating efficiently at all times. Works with all site staff to ensure efforts are coordinated and that patients receive high quality care and services. Monitors wait times and seeks to reduce wait times as much as possible. Utilizes surge protocol as needed or when requested by Provider.
- Assists and facilitates support as needed and requested to or by Providers.
- Actively consults with Providers to ensure optimal conditions in the delivery of patient care.
- Assists with oversight of all clinic staff and activities to ensure the correct and timely delivery of all services.
- Follows established scripts and protocols including patient rooming, discharge and call backs.
- Ensures the office is OSHA compliant and housekeeping and preventative equipment maintenance schedules are followed.
- Accountable for completion and oversight of ‘Clinical Lead To Do and To Delegate” list when leader on duty.
Customer Service
- Treats patients, visitors, medical staff, colleagues and others with compassion and respect. Strives for excellent patient satisfaction.
- Handles patient and visitor issues and complaints utilizing the grievance policy and procedure.
- Follow through on programs, practices and team leadership to improve operations, staff retention and employee engagement.
- Direct oversight of occupational medicine at site.
Efficiency Measures
- Monitors site metrics; including patient satisfaction, patient visits and expenditures.
- Assist with addressing individual or team performance deficiencies in collaboration with Multi-site Managers and Provider
- Assists in managing accounts receivables/bad debt for their site.
- Submit weekly orders via approved vendor for supplies, review scheduling for any errors, openings, or potential conflicts, and review scheduled testing visits in EMR for any conflicts or needed updates.
- Submit, review, and correct any required reporting, and review budgeted total for office expenses.
Professionalism
- Participates in the development and leads the execution of UC goals and objectives with Multi-Site Manager. Clearly communicates goals and objectives to employees.
- Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
- Assists with creating a work schedule for all clinical positions in partnership with Provider. Ensures adequate staffing at all times. Varies staffing levels as indicated by patient volume and efficiency standards. Multi-site Manager will have final approval of schedule.
- Assists with employee timekeeping, attendance tracking, absence management, and approvals in a timely manner.
- Partners with leadership and provider to actively recognize and reward the Site team and individual Site team members for meeting goals and demonstrating behaviors consistent with the company’s mission, vision, and values.
- Supports pilot initiatives such as, but not limited to new systems, new processes, etc.
Minimum Education And Experience
- Evening and weekend hours required for this role
- May be required to work alternate shifts and may be required to float to other clinic locations.
- May be required to work in a staff position to fill open shifts.
- Ability to work both independently and in a team environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of people.
- Skill in organizing and establishing priorities.
- Must be detail-oriented and well organized.
- Familiarity with Microsoft Office.
- Must have reliable transportation.
- Ability to work flexible schedule including evenings and weekends.
- At least 1-2 years of medical office/healthcare experience
- Prior management and healthcare experience
- At least 2 years of experience and expertise with Microsoft Office (Word, Teams, PowerPoint, Excel)
- Demonstrated ability of utilizing and executing administrative systems and processes consistently and proficiently to contribute to operational success
- Excellent communication skills with all levels and amongst team leaders
- Traveling required throughout all clinic locations within assigned Area
- High School or GED required, College degree preferred
- LPN, MA, RT, PA, NP or other applicable clinical state license preferred
- Current BLS/CPR certification preferred
WellNow is an EOE
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at WellNow Urgent Care by 2x
See who you know
Get notified about new Shift Lead jobs in Lewiston, NY.
Sign in to create job alert
Similar jobs
-
Shift Leader
Shift Leader
Verbio North America
Welland, Ontario, Canada
-
Front Desk Agent
Front Desk Agent
Niagara Falls Courtyard by Marriott
Niagara Falls, NY $15.00 - $16.00
-
shift supervisor - Store# 18962, MONTROSE RD & THOROLD STONE RD
Starbucks
Niagara Falls, Ontario, Canada
-
shift supervisor - Store# 22091, NOTL OUTLETS - 300 TAYLOR RD
shift supervisor - Store# 22091, NOTL OUTLETS - 300 TAYLOR RD
Starbucks
Niagara-on-the-Lake, Ontario, Canada
-
shift supervisor - Store# 55947, 1630 NIAGARA STONE ROAD
shift supervisor - Store# 55947, 1630 NIAGARA STONE ROAD
Starbucks
Niagara-on-the-Lake, Ontario, Canada
-
Shift Leader
Shift Leader
Baskin Robbins
Niagara Falls, NY
-
Part-Time Assistant Manager - Level 1
Part-Time Assistant Manager - Level 1
Hot Topic
Niagara-on-the-Lake, Ontario, Canada
-
Retail Shift Leader - Niagara Falls - Niagara
Retail Shift Leader - Niagara Falls - Niagara
Canna Cabana
Niagara Falls, Ontario, Canada
-
Shift Leader
Shift Leader
Baskin Robbins
Niagara Falls, NY
-
shift supervisor - Store# 58015, 5931 KALAR ROAD
shift supervisor - Store# 58015, 5931 KALAR ROAD
Starbucks
Niagara Falls, Ontario, Canada
-
Retail Shift Leader - Niagara Falls - Montrose
Retail Shift Leader - Niagara Falls - Montrose
Canna Cabana
Niagara Falls, Ontario, Canada
-
Shift Leader
Shift Leader
Baskin Robbins
Niagara Falls, NY
-
Shift Leader
Shift Leader
Baskin Robbins
Niagara Falls, NY
-
shift supervisor - Store# 20296, MONTROSE & MCLEOD
Starbucks
Niagara Falls, Ontario, Canada
-
shift supervisor - Store# 48418, GLENDALE PEN CENTRE - 221 GLEN
shift supervisor - Store# 48418, GLENDALE PEN CENTRE - 221 GLEN
Starbucks
St. Catharines, Ontario, Canada
-
Assistant Manager
Assistant Manager
KBP Bells
Buffalo-Niagara Falls Area
-
Store Manager in Training (MIT)
Store Manager in Training (MIT)
Insomnia Cookies
Buffalo, NY $20.00 - $23.00
-
Shift Leader
Shift Leader
Baskin Robbins
Sanborn, NY
-
Team Lead
Team Lead
GO Car Wash
Niagara Falls, NY
-
Full-Time Team Lead - adidas Retail Store, Niagara-On-The-Lake (#2015)
Full-Time Team Lead - adidas Retail Store, Niagara-On-The-Lake (#2015)
adidas
Niagara-on-the-Lake, Ontario, Canada
-
shift supervisor - Store# 19841, GLENDALE AVE & MERRITT
Starbucks
St. Catharines, Ontario, Canada
-
Warehouse Manager - 1st Shift
Warehouse Manager - 1st Shift
JobsInLogistics.com
Lockport, NY
-
Shift Leader
Shift Leader
Baskin Robbins
Ransomville, NY
-
Clinic Shift Lead
Clinic Shift Lead
WellNow Urgent Care
Grand Island, NY
-
shift supervisor - Store# 27142, LAKE ST & SCOTT ST
Starbucks
St. Catharines, Ontario, Canada
-
shift supervisor - Store# 61201, FOURTH AVE. & FIRST ST.
Starbucks
St. Catharines, Ontario, Canada
-
Member Service Representative
Member Service Representative
Crunch Fitness
Niagara Falls, NY
People also viewed
-
Shift Lead
Shift Lead
Walgreens
Amherst, NY
-
shift supervisor - Store# 61356, 897 NIAGARA STREET
shift supervisor - Store# 61356, 897 NIAGARA STREET
Starbucks
Welland, Ontario, Canada
-
Office Manager Rehab Services - FT - Day Shift
Office Manager Rehab Services - FT - Day Shift
Erie County Medical Center Corporation
Buffalo, NY $26.43 - $35.19
-
shift supervisor - Store# 17411, MARTINDALE & HANOVER
Starbucks
St. Catharines, Ontario, Canada
-
Environmental Team Lead
Environmental Team Lead
GHD
Niagara Falls, NY
-
Customer Service Rep
Customer Service Rep
Greif
Cheektowaga, NY $21.00 - $25.00
-
Assistant Manager In Training
Assistant Manager In Training
BJ's Wholesale Club
Williamsville, NY $69,500.00 - $86,750.00
-
Campus Retail Team Lead - SUNY Erie N Bookstore
Campus Retail Team Lead - SUNY Erie N Bookstore
Follett Higher Education
Williamsville, NY $17.00 - $21.00
-
Assistant Manager
Assistant Manager
Ardene
Welland, Ontario, Canada
-
shift supervisor - Store# 61361, 160 HIGHWAY 20 EAST
shift supervisor - Store# 61361, 160 HIGHWAY 20 EAST
Starbucks
Fonthill, Ontario, Canada
Similar Searches
- Production Account Manager jobs 3,145 open jobs
- Shift Manager jobs 187,670 open jobs
- Production Shift Supervisor jobs 8,550 open jobs
- Shift Supervisor jobs 132,269 open jobs
- New Business Account Executive jobs 36,722 open jobs
- Shift Engineer jobs 86,588 open jobs
- Front Desk Supervisor jobs 4,318 open jobs
- Help Desk Support Technician jobs 6,661 open jobs
- First Line Manager jobs 50,369 open jobs
- Datacenter Operations Manager jobs 4,651 open jobs
- Process Operator jobs 23,479 open jobs
- Physical Education Teacher jobs 138,207 open jobs
- Distribution Supervisor jobs 17,029 open jobs
- Event Planning Intern jobs 1,443 open jobs
- Data Center Engineer jobs 37,139 open jobs
- Center Coordinator jobs 208,672 open jobs
- Senior Operator jobs 20,319 open jobs
- Freight Broker jobs 80,224 open jobs
- Senior Application Engineer jobs 56,978 open jobs
- Aircraft Engineer jobs 4,982 open jobs
- Department Manager jobs 299,898 open jobs
- Industrial Specialist jobs 22,925 open jobs
- Control Room Operator jobs 2,376 open jobs
- Store Associate jobs 291,364 open jobs
- Network Lead jobs 40,976 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More